SHIPPING & RETURN POLICY

To be mindful of our teams’ well-being during this unprecedented time we have adjusted our operations. Your order may incur a longer processing and/or shipping time. Thank you for your patience.

 All packages are shipped via FedEx, FedEx Smartpost or USPS. A signature is not required upon delivery. Your billing and shipping address must be in the United States and its Territories.
 Please make sure to provide accurate address information, including city, state and zip code to prevent any errors or delays in shipping. Once an order is submitted, we are unable to make changes to your shipping address.
 

Please keep the following in mind:

  • We do not ship to P.O. Boxes
  • We do not ship to Freight Forwarders
  • We are unable to ship to multiple addresses in one order
  • Nail polishes and fragrance can only ship via Standard Shipping
SHIPPING METHODS AND COSTS
  • Standard Shipping to the continental US (3-10 business days): $4.95 or FREE with $35+
  • ShopRunner (Free 2-Day Shipping): FREE with any purchase of $35+
  • Standard Shipping to AK, HI, US Territories and Military addresses (3-21 business days): $10.95
  • 2-Day (2-3 business days): $14.95
  • Overnight (1-2 business days): $19.95

Some shipping methods may be unavailable during checkout due to shipping restrictions on the items in your bag or your selected shipping address.

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ORDER PROCESSING AND DELIVERY TIMELINES

Orders are processed within 24-48 hours, Monday through Friday. Overnight and 2-Day orders are processed the same day if the order is received prior to 1:00 PM EST, Monday through Friday, excluding federal holidays and weekends. Please note, observed US holidays include: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. Additional federal holiday closures may also apply.

 

Packages shipping Standard to Alaska and Hawaii may take more than 10 business days for delivery.

 

Packages shipping to United States Territories and all Military and Diplomatic addresses (may take up to 21 days) must be shipped via our Standard Shipping method.

TRACKING YOUR ORDERS

After your order is placed, you will be emailed an order confirmation. Once your order is shipped, you will receive a shipping confirmation email with your tracking information where you can track and monitor the delivery status of your EXOTIC BLISS order. You can also view the status of your order by visiting EXOTICBLISSATLANTA.com and logging in to My Account with your user ID and password. Click on “view my order.” Please note, that FedEx may not have tracking information available for up to 12 business hours after the order has shipped. All previous order history can be viewed under the My Account section on the website.